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Mountain

product & service development

innovate, adapt and stay ahead

Your products and services shape how customers experience your strategy. When markets shift and needs evolve, what you offer - and how you deliver it - must evolve too. 

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I help organisations design and refine products, services, and go-to-market strategies that create value for both business and customer. From clarifying your offer to optimising your channels, the goal is simple: make sure what you sell truly delivers what you stand for.


you might be here if
  • Product–market fit isn’t clear or has shifted.

  • Service delivery is inconsistent or inefficient.

  • New launches need more momentum and follow-through.

  • Channels feel fragmented or underperforming.

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how I work​

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01

portfolio design​
Clarify what you offer, who it’s for, and how it delivers value, creating products and services that stand out for the right reasons.

03

value & model testing
Explore pricing, packaging, and delivery options to find the sweet spot between customer need and commercial return.

02

go-to-market optimisation
Strengthen positioning, messaging, and routes to market so every channel works harder and connects more effectively.

04

ecosystem enablement
Build channel and partner programmes that drive mutual value, shared outcomes, and measurable ROI.

examples of impact
  • Developed a multi-channel education and content offer for a membership association, integrating digital and in-person delivery.

  • Helped software and product teams refine offer structure to improve engagement, delivery, and recurring revenue.

  • Built go-to-market ecosystems that connect physical and digital services, creating new pathways for growth and customer reach.​

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what you'll gain

✅ Clearer, more differentiated offers that resonate with your audience.
✅ Stronger go-to-market performance and faster product traction.
✅ Confidence in your pricing, packaging, and partnership choices.

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