operating models
aligning strategy to structure
Transformation doesn’t happen in isolation - it happens when your strategy, structure, and people move together.
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As organisations grow, the systems and structures that once worked often start to hold them back. I help businesses redesign their operating models to support growth, collaboration, and agility; creating alignment between what you want to achieve and how you actually work.
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you might be here if
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Structures and roles haven’t kept pace with growth.
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Decision-making feels slow or bottlenecked at the top.
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Teams are unclear on ownership or accountability.
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You’re entering a major change process and need structure to support it.
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how I work
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01
model design
Map current versus future ways of working, aligning structure, processes, and teams with strategic priorities.
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leadership alignment
Coach and support leaders through structural or cultural shifts so they can lead decisively through change.
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clear accountability
Define who owns what to reduce duplication, improve decision-making, and create confidence across teams.
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governance
Clarify the boundaries and interdependencies between board, executive, and teams to make change more cohesive and sustainable.
​this is about designing how your organisation works - not just how it’s charted on paper.
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examples of impact
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Designed a new operating model and governance structure for a mission-led organisation undergoing modernisation.
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Restructured product and content teams to reduce silos and improve agility.
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Created a new product management function and insights strategy to support development, launch, and adoption cycles.
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Supported leadership through cultural and organisational change, strengthening alignment and accountability.
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what you’ll gain
✅ A structure and system that actually supports your strategy.
✅ Faster, clearer decision-making and accountability.
✅ A more connected, agile organisation that can deliver on its ambitions.
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